Rochester NY Home Improvement Resource Directory

Whether you’re planning a major renovation or a small repair, this resource directory has everything Rochester-area homeowners need. We’ve compiled contacts for building departments, utility companies, financing programs, and more — all specific to Monroe County and the surrounding suburbs.

Town Building Departments (Monroe County)

Town	Phone	Address
Town of Pittsford	(585) 248-6225	11 South Main St, Pittsford, NY 14534
Town of Penfield	(585) 340-8630	3100 Atlantic Ave, Penfield, NY 14526
Town of Brighton	(585) 784-5220	2300 Elmwood Ave, Rochester, NY 14618
Town of Webster	(585) 872-7068	1000 Ridge Rd, Webster, NY 14580
Town of Perinton (Fairport)	(585) 223-0770	1350 Turk Hill Rd, Fairport, NY 14450
Town of Victor	(585) 742-5030	85 East Main St, Victor, NY 14564
Town of Mendon	(585) 624-6064	16 West Main St, Honeoye Falls, NY 14472
Town of Irondequoit	(585) 336-6060	1280 Titus Ave, Rochester, NY 14617
Town of Henrietta	(585) 334-7700	475 Calkins Rd, Henrietta, NY 14467

Utility Companies

Service	Company	Phone	Website
Electric & Gas	Rochester Gas & Electric (RG&E)	(800) 743-2110	rge.com
Water	Monroe County Water Authority	(585) 442-7200	mcwa.com
Sewer	Monroe County Pure Waters	(585) 753-7275
Cable/Internet	Spectrum	(833) 267-6094	spectrum.com
Cable/Internet	Greenlight Networks	(585) 351-6600	greenlightnetworks.com

Energy Efficiency Rebates & Incentives

• NYSERDA: New York State Energy Research and Development Authority offers rebates for energy-efficient home improvements including insulation, heating/cooling, and appliances. Visit nyserda.ny.gov or call (866) 697-3732.
• RG&E Rebates: Rochester Gas & Electric offers rebates on high-efficiency heating equipment, insulation, and smart thermostats. Check rge.com for current programs.
• Federal Tax Credits: The Inflation Reduction Act provides tax credits up to 30% for qualifying energy-efficient home improvements including heat pumps, insulation, windows, and doors.
• EmPower New York: Free energy efficiency services for income-eligible New Yorkers. Call (800) 263-0960.

Financing Options for Rochester Homeowners

• Home Equity Loan: Fixed-rate loan using your home equity. Good for projects with a defined budget.
• HELOC (Home Equity Line of Credit): Flexible line of credit. Good for phased renovations where costs may vary.
• FHA 203(k) Loan: Combines purchase or refinance with renovation costs into a single mortgage. Available through local lenders.
• Fannie Mae HomeStyle Renovation Loan: Similar to 203(k) with different qualification criteria.
• Monroe County Home Improvement Programs: Low-interest loans and grants may be available for qualifying homeowners. Contact Monroe County Planning & Development at (585) 753-2000.

Lead Paint & Asbestos Testing

Homes built before 1978 may contain lead paint and/or asbestos. New York State requires proper handling of these materials during renovation.

• EPA Lead-Safe Certification: Contractors working on pre-1978 homes must be EPA Lead-Safe Certified for projects disturbing more than 6 square feet of lead paint.
• Monroe County Department of Public Health: (585) 753-2991 — lead poisoning prevention program.
• Asbestos testing: Must be performed by a certified lab before any demolition in older homes. Local testing labs include Environmental Testing & Consulting (ETC) and Life Science Laboratories.

Professional Associations & Consumer Protection

• Better Business Bureau (Upstate NY): bbb.org — Check contractor ratings and file complaints.
• NYS Attorney General: (800) 771-7755 — Consumer fraud complaints.
• NYS Division of Consumer Protection: dos.ny.gov
• NARI (National Association of the Remodeling Industry): nari.org — Find certified remodelers.

Emergency Contacts

• RG&E Gas Emergency: (800) 743-1702 (smell gas? leave immediately and call)
• Monroe County Water Authority Emergency: (585) 442-2000
• 811 — Dig Safe: Always call before any excavation to locate underground utilities. Required by law.

About This Resource

This resource directory is maintained by TGM Contracting & Remodelingan Owner-Operated general contractor serving the Rochester, NY suburbs since 2010. We specialize in high-end residential remodeling including kitchens, bathrooms, basements, additions, and whole-home renovations.

Have a resource we should add? Contact us at (585) 598-1003 or visit tgmcontracting.com.

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